During all COVID19 Alert Levels, we continue to be able to get you connected and provide great quality service. Our team is home based and fully operational. The best way to get in touch is via email.

Contact Flip

Help centre

Got a question? Check out our help centre for heaps of articles to help you get the most out of your Flip fibre service!

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Drop us a line

Our NZ-based team are ready & waiting to help with any query you might have. Send us a message and we'll get back to you ASAP!

Send us an email

Talk to us

It’s nice to hear a friendly voice at the end of the line, and even nicer to know that voice is only a few kilometres away.

General Enquiries

Monday to Friday

8am – 8pm

Saturday

8am – 5pm

Sunday, Easter Saturday & Public holidays

10am – 5pm

Tech Support

Monday to Friday

8am – 8pm

Saturday

8am – 8pm

Sunday, Easter Saturday & Public holidays

10am – 5pm

For media queries, please email us at mediaenquiries@vocusgroup.co.nz